Returns & Exchanges

We want you and your pet to be completely satisfied with your Desk Cat Nest Bed; if you are not happy with your purchase, we offer easy returns and exchanges within 30 days of delivery.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the item you wish to return or exchange.

2

Prepare the Package

Ensure the item is in its original, unused condition with all tags attached, and pack it securely in the original shipping box.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will process your refund or ship your replacement within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing